More Than a Place to Work.
A Place to Belong.

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We Are SiteGround

SiteGround is a worldwide web hosting and technological company. Founded in 2004 in Bulgaria, today we are one of the leading international web hosting companies, powering 2 million websites in multiple data centers around the world.

We give a damn about our clients, our colleagues and about our environment.

We are driven by curiosity, passion and making an impact, not scores and targets.

We love what we do and we always deliver more than expected.

We believe in using new technologies to overcome challenges others settle for.

We change the customer service stereotype: no cubicles, no phone-off hours, no fixed breaks.

We value personal time, the importance of work-life balance and staying healthy.

We appreciate the importance of having fun and not taking ourselves too seriously.

  • SiteGround Sofia Office, 165+ team members

  • SiteGround Stara Zagora Office, 71+ team members

  • SiteGround Madrid Office, 21+ team members

  • SiteGround Plovdiv Office, 175+ team members

WHY WORK WITH US

Creatively Designed Office Space

Stylish design, ergonomic workstations, open space arrangement, colorful playgrounds, and well-stuffed kitchens are just some of the perks you’ll enjoy in our offices. No cubicles and boring patterns! We’ve designed carefully every inch of every SiteGround office to impact people’s happiness, stimulate productivity and to make you look forward to going to.

Plovdiv Office Spain Office

Management that Cares for People

Our supportive environment is powered by the strong commitment and proximity of our management. At SiteGround, you’ll find an informal management attitude that fosters direct relationships, honesty, and trust. You can always discuss, engage and get advice from colleagues regardless of their positions in the company.

Management

Events That Bring Us Together

We enjoy spending time, learning and having fun together! Even though our team is steadily growing, we keep a tradition of organizing epic company-wide events which bring us closer a few times per year to share our knowledge, adopt new skills and get to know each other better.

Dubioza Kolektiv Team Building in the Mountains

Smooth Onboarding & Training Sessions

From day one, you'll notice a culture where people help each other grow. As a new SiteGrounder, you will undergo a smooth onboarding process and comprehensive training. These will help you learn about the specifics of the job and feel comfortable and prepared for your successful first weeks at SiteGround.

Smooth Onboarding

Healthy Work-life Balance

We work hard, but we know how to set boundaries and respect the personal time of all SiteGrounders. In line with this philosophy, we provide reduced working hours. Healthy work-life balance is something which we encourage because we believe it leads to happy and more productive employees.

Healthy Work-life Balance

Support for Sport & Stay-fit Activities

We like to support sports activities as they are also in line with the healthy lifestyle we encourage. We support a soccer team formed of employees only. We sponsor events like Legion Run, Tennis Table tournaments and other where our employees wish to participate. We offer Multisport cards to help you train and stay fit all year round.

Legion Run Football Team

Voted “Best Employer” 3 Years in a Row

We take pride that we managed to build a workplace that is among the Best Employers in Bulgaria for three consecutive years (2015-2017). The awards are results from an anonymous poll conducted by AON which measures employees’ job satisfaction and work engagement.

Open Positions

Back To All Openings

No current openings.

NLP Engineer

Sofia, Bulgaria

We are looking for an NLP Engineer to join our AI team.

As part of the team, you will be responsible for applying cutting-edge technologies and creating innovative products in the customer service domain. Your focus will be on devising, adapting and improving state-of-art algorithms to meet business requirements for our projects. You will also actively participate in all phases of our R&D projects - from brainstorming to research, development, ongoing learning and improvement.

Your Responsibilities:

  • Research new algorithms and technologies, adapt and apply them to our team's tasks, build proof-of-concept prototypes;
  • Devise new ways of utilizing large internal and public datasets;
  • Participate in core development and integration of selected algorithms in our AI applications along with the Data Engineers;
  • Occasionally write scientific papers, participate in conferences and contribute to the NLP community.

Our Expectations:

  • 2 years of experience working on NLP, Machine Learning or related side projects;
  • Masters degree in a related field or equivalent experience;
  • Good knowledge in statistics and common ML algorithms: SVM, Neural Networks, KNN, K-means, etc.;
  • Good understanding of Python;
  • Knowledge in any of the popular deep learning frameworks: TensorFlow, Keras, PyTorch.

Great advantages:

  • PhD in NLP or a related field;
  • Understanding of modern neural network architectures;
  • Good understanding of latest tendencies in representation learning;
  • Experience with any of the following: machine translation, text classification, few-shot learning, semi-supervised learning;
  • Knowledge of common data science python libraries: NumPy, Pandas.

What We Offer:

  • Working with the latest technologies;
  • Attending IT conferences worldwide;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Security Penetration Tester

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for a Security Penetration Tester to join our DevOps team.

You will work closely with our DevOps team on evaluating, enhancing and conducting in-depth penetration testing of our internal and external services.

Your Responsibilities:

  • Collaborate with our IT and business units to identify and evaluate security architecture; requirements and help project teams develop appropriate risk mitigation procedures;
  • Conduct information security assessments and perform penetration tests on network, server, and application levels;
  • Maintain and enforce corporate security policies;
  • Manage anti-hack systems;
  • Communicate with security agent software companies to report and resolve issues;
  • Investigate security-related incidents;
  • Develop monitoring and automation tools to improve security and prevent problem recurrence;
  • Research web apps exploits, hack/social engineer techniques for our critical infrastructure.

Our Expectations:

  • Good command of English;
  • Familiarity with a programming and administrative language such as C, C++, PHP, JavaScript, Perl, Python, Ruby, etc.

Not required, but a plus:

  • Database administration and knowledge of DevOps practices;
  • Vulnerability assessment and penetration methods;
  • TCP/IP protocols and networking architectures.

What We Offer:

  • Education: very strong and detailed training;
  • Working with the latest technologies;
  • Attending IT conferences worldwide;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

System Test Engineer

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for a System Test Engineer to join our DevOps team.

Your Responsibilities:

  • Define and execute test cases against system software and APIs;
  • Create test scripts that try to break our software, APIs and DataBases;
  • Coordinate testing with your fellow DevOps Engineers and other members of the QA team.

Our Expectations:

  • Great attention to detail;
  • Good command of Linux;
  • Good command of English;
  • Good understanding of the RPM package manager;
  • Basic knowledge of PostgreSQL, Nginx, Bind and similar services;
  • Optionally good understanding of Perl.

What We Offer:

  • Education: very strong and detailed training;
  • Working with the latest technologies;
  • Attending IT conferences worldwide;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Talent Acquisition Specialist

Sofia, Bulgaria

We are now seeking a highly motivated, organized and upbeat individual to join our HR team as a Talent Acquisition Specialist.

Key Responsibilities:

  • Oversee the end to end hiring process for a set of various positions;
  • Gather and analyze management’s requirements regarding job openings;
  • Proactively search for candidates through different platforms and channels;
  • Research and develop new channels and strategies for recruitment;
  • Monitor and ensure continuous improvement of the hiring experience for candidates and hiring managers;
  • Short-list candidates, organize and attend interviews - face-to-face and virtual;
  • Consult managers and ensure the highest level of person-job-organization fit;
  • Negotiate job terms with managers and candidates;
  • Organize new staff onboarding;
  • Process paperwork associated with hiring and dismissal of employees;
  • Monitor and ensure the proper distribution of company benefits (social, health, travel insurance, corporate, employee gifts, etc.);
  • Establish relationships with local schools, universities, and other institutions that source potential job candidates;
  • Attend job fairs and other recruiting events;
  • Participate in creating and implementing the Employer Branding strategy of the company;
  • Assist in the preparation, communication, and implementation of new procedures, training programs, and others.

Our Expectations:

  • 2+ years of experience in recruitment or similar HR position;
  • Experience of using LinkedIn for recruitment;
  • Fluency in written and spoken English;
  • Ability to comfortably work in a fast-paced and dynamic environment;
  • Eagerness for continuous learning, self-development and process improvement;
  • Good time management and problem-solving skills;
  • Excellent communication skills, positive attitude and high level of initiative.

Great advantages:

  • Fluency in Spanish or Italian;
  • Work experience in the IT industry;
  • Experience with using social media channels (e.g. Glassdoor, Facebook, Instagram) for recruitment;
  • Experience with introducing company procedures;
  • Experience with training and referral programs.

What We Offer:

  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with English / Plovdiv

Plovdiv

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team in our Plovdiv office.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

Great advantages:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with English / Stara Zagora

Stara Zagora

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team in our Stara Zagora office.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

Great advantages:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Italian and English/ Sofia

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Italian;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Italian and English/ Plovdiv

Plovdiv, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Italian;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Italian and English/ Stara Zagora

Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Italian;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Italian and English/ Madrid

Madrid, Spain

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Italian;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Spanish and English/ Sofia

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Spanish;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Spanish and English/ Plovdiv

Plovdiv, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Spanish;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Spanish and English/ Stara Zagora

Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent written Spanish;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team.

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Full Stack WordPress Developer

Sofia/Plovdiv/Stara Zagora/Remote in Bulgaria

We are looking for a Full Stack WordPress Developer to join our team.

Your Responsibilities:

  • Develop and maintain plugins and other software to link WordPress with SiteGround services;
  • Maintain and upgrade already existing WordPress Plugins and WordPress-Related software following all best practices and coding standards;
  • Provide assistance when it comes to WordPress integrations with 3rd party systems;
  • Contribute code to the WordPress project;
  • Represent SiteGround at WordPress-related events;
  • Help produce different WordPress-related content - tutorials, eBooks, and other.

Our Expectations:

  • Profound understanding of WordPress;
  • PHP 5.6.x / 7.x;
  • Good experience in the OOP paradigm;
  • JavaScript and DOM;
  • Experience with JavaScript frameworks (e.g. JQuery, React, Backbone);
  • Profound understanding of the HTTP protocol;
  • Experience with MySQL and relational databases in general;
  • Experience with AJAX;
  • Experience with building API’s and the REST paradigm;
  • Excellent command of English.

Great advantages:

  • Experience with PHP frameworks (e.g. ZF, Symfony, Laravel);
  • Experience in Linux-based OS;
  • Experience in HTML5, CSS3;
  • Experience in working with LAMP or LEMP stacks;
  • Knowledge of SOLID principles;
  • Knowledge of Design Patterns.

What We Offer:

  • Working with the latest technologies;
  • Attending IT conferences worldwide;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Affiliate Manager

Sofia, Bulgaria

We are looking for an experienced sales or a marketing person with strong communication skills for building and cultivating affiliate partnerships. Excellent command of English is a must.

The international hosting and website building landscape, where SiteGround is operating, is highly competitive and evolving. The role will involve understanding SiteGround target audiences, researching and identifying new partner opportunities, cultivating influencers and other current or potential partners to become SiteGround affiliates. The perfect candidate will need to be a self-starter and think creatively about how to fully leverage the brand across new affiliate opportunities.

Your Responsibilities:

  • Market research: Proactively search for and evaluate affiliate partner opportunities based on set goals;
  • Outreach: Pitching, negotiating and closing agreements with relevant parties (via calls, emails or personal meetings);
  • Relationships Management and Negotiations: Cultivating and optimizing new and existing partnerships for maximum results;
  • Perform insights-driven marketing: Initiate marketing and messaging tactics taking into account target audience specifics;
  • Analytical thinking: Understand key metrics like CPA, CR, monitor results and ability to undertake relevant changes to optimize performance.

Our Expectations:

  • Experience in digital marketing /or sales, and/or experience in negotiating paid placement opportunities, passion about building and maintaining partnership relations;
  • Strong interpersonal and communication skillset (oral and written);
  • Fluent English;
  • Self-started, organized and results oriented person with a hands-on approach to getting things done.

What We Offer:

  • Competitive salary with achievement bonus;
  • Onboarding to get you up to speed with what we’re up to;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and optionally short cover letter in English, telling us which aspects of the company and the job are appealing to you and why.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Brand Manager

Sofia, Bulgaria

We’re looking for a Brand Manager with a proven track record of success in developing and managing advertising and media campaigns across multiple channels - ATL, BTL, and social media. If you join our team, you will work with our Brand director to lead campaign strategy along with our team of designers, content writers, event managers, and other departments to develop best-in-class offline and digital campaigns, content, and communication that serve specific business goals of the company both as an employer, and as product and services.

Your Responsibilities:

  • Create and oversee the execution of the brand awareness strategy for our product and services worldwide, and on local markets;
  • Create and oversee the execution of the brand awareness strategy for the company as an employer in Bulgaria;
  • Proactively search for and evaluate partners, events and organizations that SiteGround can work with to strengthen its brand;
  • Create marketing materials, engagement activities, content, and swag for the events and campaigns SiteGround is involved in;
  • Evaluate the results for ROI and make data-driven decisions to adjust future brand strategy and initiatives.

Our Expectations:

  • At least 3 years professional experience on a similar role, preferably, but not necessarily at an IT or a tech company;
  • Strong vision and ability to execute collaboratively on it;
  • Impeccable communication skills;
  • Excellent written and spoken English;
  • Understanding of design and web copywriting principles including layout, typography, website wireframes;
  • Desire to conceptualize the creative direction of digital and offline marketing campaigns;
  • Good understanding of the local Bulgarian market and a well-connected network of individuals and companies;
  • Embracing the SiteGround values and culture and becoming our team’s strongest ambassador.

Great advantages:

  • Experience with creative, planning and production of video and web marketing content;
  • Experience with sideways management across different teams for a common goal;
  • Being comfortable in a fast-paced and constantly changing environment;

What We Offer:

  • Onboard training to get you up to speed with what we’re up to;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Product Owner

Sofia, Bulgaria

We are looking for someone to join our Project Management team as a Product Owner and be responsible for creating the user stories and write the requirements for multiple exciting software projects that are on the go in our company.

Your Responsibilities:

  • Be part of different projects for enhancement in the web systems used by the company customers and employees;
  • Perform preliminary research, in relation with the assigned projects;
  • Define the business logic and objectives for the development of new products, service enhancements, and interface designs;
  • Prepare documentation related to the projects: user stories, requirements specifications, acceptance criteria, meeting agendas, etc.;
  • Create the texts required for the interfaces that are part of the project;
  • Work with designers to create user-friendly interfaces;
  • Work with all departments and external parties involved for the successful implementation of the project: developers, designers, QA, marketing team, billing, server administrators, partner institutions, etc.;
  • Assist in the marketing campaigns for launching and popularizing the new products and services launched;
  • Evaluate the success rate of projects that were performed under your lead.

Our Expectations:

  • Strong analytical and problem-solving skills;
  • At least 1 year of experience at similar position;
  • Fluent English (both written and spoken);
  • Results-oriented person.

Great advantage will be:

  • Understanding of the agile methodology;
  • Experience in online marketing;
  • Good command of Spanish, Italian, or German.

What We Offer:

  • Education: intensive training session;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Financial Analyst

Sofia

We are now seeking a highly motivated, organized and upbeat individual to join our Finance team as a Financial Analyst.

Key Responsibilities:

  • Oversee the accounting, month-end closing, accounts payable and receivable, bank reconciliation and billing processes;
  • Match and verify expenses and incomes;
  • Ensure accuracy of all internal and external financial reporting;
  • Take part in the process of preparing the mid-range financial plans and annual budget;
  • Take part in setting up the internal and external reporting system, processes and procedures;
  • Analyse the company performance, results and data to identify and present relevant stats, solve problems and identify trends;
  • Active communication with foreign external service providers;
  • Work closely with Finance Manager and Financial team to ensure preparation of Financial reports and statements.

Our Expectations:

  • University degree in Accounting, Finance and/ or Business Management;
  • Strong competency in Microsoft applications including Word, Excel;
  • Strong analytical skills and solid experience with financial data analysis;
  • At least 3 years experience in finance;
  • Excellent knowledge of accounting and tax legislation;
  • English proficiency;
  • Strong written and verbal communication skills;
  • Attention to detail, highly organized and able to multi-task;

What We Offer:

  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room;
  • Reduced working hours every Friday.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Facility Manager

Sofia

We are looking for an experienced Facility Manager to take care of all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that the office spaces are safe and well functioning.

Your Responsibilities:

  • Upkeep the equipment and supplies to meet health and safety standards;
  • Inspect buildings’ structures to determine the need for repairs or renovations;
  • Document and advise on needs for equipment repairs and purchases;
  • Supervise all facilities staff (technicians, groundskeepers, etc.) and external contractors;
  • Monitor and manage facilities' security systems;
  • Ensure the good condition of the facility;
  • Respond to the emergency needs in a timely manner;
  • Work smoothly in a team with Technical assistants and Office managers.

Our Expectations:

  • Proven experience as a facilities manager or relevant position;
  • Experience with the security and maintenance of large facilities;
  • Excellent organizational skills;
  • Critical thinker and problem-solving skills.

Not required, but a plus:

  • Degree in Engineering or related discipline.

What We Offer:

  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits;
  • Carefully designed office environment to stimulate your productivity, including spacious game room.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply
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