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We Are SiteGround

SiteGround is a worldwide web hosting and technological company. Founded 2004 in Bulgaria, today we are one of the leading international brands in the web hosting industry with thousands of websites in multiple datacenters around the world.

We believe in giving a damn - about our clients, about our colleagues, about our environment and about our mission.

We are driven by curiosity, passion, purpose and making an impact, not scores and targets.

We love what we do and we take pride in our work. We always deliver more than expected.

We change the stereotype of working at an IT company: no clocking your work time, no fixed breaks, no phone-off hours, no cubicles.

We know the importance of having fun and not taking yourself too seriously. Everything we do, we make it count.

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Perks & Benefits

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No current openings.

Digital Marketing Specialist with native Italian

Sofia, Bulgaria

Your Role:

We are looking for a Digital Marketing Specialist responsible for the Italian market to join or team in Sofia, Bulgaria. If you are a positive, hard-working, "hands on" type of person, we want you on board!

Your Responsibilities:

  • Identify new marketing and advertising opportunities through various online channels;
  • Create new partnerships and affiliations with various websites and online media;
  • Enhance the performance of the existing partners and advertising channels;
  • Execute diverse promotional activities to help increase the overall sales volumes from our Italian market.

Our Requirements:

  • Excellent writing and presentation skills in Italian;
  • Excellent knowledge of English;
  • Experience of 2+ years with online marketing.
  • Native Italian speaker.

Great advantage will be:

  • Previous experience in business development or affiliate marketing;
  • Experience with social media management;
  • Previous experience in marketing for an IT company.

What We Offer:

  • Permanent contract and excellent working conditions;
  • Young and friendly team of professionals;
  • Informal working culture and a nice office to work from;
  • Happy Fridays with reduced working hours.

IMPORTANT: The job position is located in Sofia, Bulgaria where our headquarters are. If you are from another country, we are offering a relocation package.

If you are interested, please send us your CV and a short cover letter in two copies - one in English and one in Italian.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Senior Javascript Engineer - React, React Native

Sofia, Bulgaria

Your Role:

If you want to work in our innovative, fast-paced, and highly motivated engineering team , we’d be happy to talk to you. You will have the opportunity to use the latest front-end technologies and make a meaningful impact on a brand new product. ReactJS, React Native, Redux and Webpack are just some of the technologies you’ll be able to leverage in order to help us build applications with flawless user experience.

Your Responsibilities:

  • Build efficient and reusable web systems and abstractions, part of a large scale web development platform;
  • Participation in the full agile cycle of the product development;
  • Finding and addressing performance problems;
  • Participation in design and code reviews;
  • Identify and communicate javascript best practices.

Our Expectations:

  • Expert knowledge in JavaScript;
  • Solid experience with JS Libraries or frameworks (ReactJS, Redux, React Native);
  • Experience with cutting edge front-end javascript technologies - Babel, Webpack, NPM, Rake, Composer;
  • Experience with Javascript technologies & AJAX;
  • Profound understanding of the HTTP protocol;
  • Experience with ES6;
  • Experience in HTML5, CSS3;
  • Relational databases (MySQL, PostgreSQL or other);
  • Self-learner - ability to see a project through A to Z;
  • When things break – and they will – you are eager and able to help fix things.

Great advantage will be:

  • Experience with PHP frameworks (e.g. Symfony, Laravel);
  • Knowledge of SOLID principles;
  • Experience with Reactive programming;
  • Solid understanding of RESTful services;
  • Experience in Linux-based OS;
  • Good command of English;
  • Obtained or pursuing a university degree in the IT sector.

What We Offer:

  • Working with the latest technologies;
  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits such as additional health care, extra non-working days, sports sponsorship, company organized family vacations;
  • Carefully designed office environment to stimulate your productivity;
  • Reduced working hours every Friday;
  • Monday breakfasts and spacious game room.

If this sounds like something you'd be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Front-end Developer

Sofia, Bulgaria

Your Role:

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our team of Web Designers & Front-end Developers.

Your Responsibilities:

  • Develop innovative web application and components;
  • Support our website and our side projects;
  • Actively communicate and cooperate with backend developers;
  • Participate in technical discussions regarding design and architecture;

Our Expectations:

  • An online portfolio demonstrating the projects you've worked on;
  • 3+ years experience as a front-end developer;
  • Strong knowledge of HTML, CSS (SASS) and ability to write quality code;
  • Basic knowledge of JavaScript, jQuery;
  • Good technical background;
  • Good command of English;
  • Strong communication skills;
  • Great attention to detail;
  • Ability to give, receive and act upon feedback;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential.

Not required, but a plus:

  • Experience with WordPress, Joomla and other popular CMS;
  • Experience with Template Engine Systems - Smarty, Twig.

What We Offer:

  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits such as additional health care, extra non-working days, sports sponsorship, company organized family vacations;
  • Carefully designed office environment to stimulate your productivity;
  • Reduced working hours every Friday;
  • Monday breakfasts and spacious game room.

If this sounds like something you'd be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Web Designer & Front-end Developer

Sofia, Bulgaria

Your Role:

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our team of Web Designers & Front-end Developers.

Your Responsibilities:

  • Create new prototypes for our website and our future products;
  • Support our website and our side projects;
  • Design and code various landing pages, emails, banners and other visuals that support our marketing and content people.

Our Expectations:

  • An online portfolio demonstrating the projects you've worked on;
  • 3+ years experience as a web designer;
  • 2+ years experience as a front-end developer;
  • Strong knowledge of HTML, CSS (SASS) and ability to write quality code;
  • Basic knowledge of JavaScript, jQuery;
  • Good technical background;
  • Good command of English;
  • Strong communication skills;
  • Great attention to detail;
  • Ability to give, receive and act upon feedback;
  • Ability to think through design problems and arrive at elegant solutions;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential.

Not required, but a plus:

  • Experience with WordPress, Joomla and other popular CMS;
  • Experience with Template Engine Systems - Smarty, Twig.

What We Offer:

  • Competitive salary with achievement bonus;
  • Opportunity for personal and professional growth;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Excellent working conditions with lots of benefits such as additional health care, extra non-working days, sports sponsorship, company organized family vacations;
  • Carefully designed office environment to stimulate your productivity;
  • Reduced working hours every Friday;
  • Monday breakfasts and spacious game room.

If this sounds like something you'd be interested in, we'd love to hear from you!

To apply for this position, please send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please note: only shortlisted candidates will be contacted for further steps.

Apply

DevOps Engineer

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for a DevOps Engineer to join our DevOps team.

Together with your teammates you will be responsible for maintaining the company's core infrastructure and designing and developing new innovative solutions. You will have the opportunity to work with the latest technologies and improve your knowledge base on a daily basis.

Your Responsibilities:

  • Build back-end interfaces to manage our server infrastructure;
  • Build back-end interfaces to manage our clients’ applications;
  • Build front-end interfaces that connect to the back-end;
  • Design and implement distributed and highly-available systems.

Our Expectations:

  • 2+ years proven experience in one of the following: Perl/Python/Ruby;
  • Good command of English;
  • Attention to detail;
  • Problem-solving and analytic skills;
  • Time-management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently and with your team.

Not required, but a plus:

  • Experience with Linux based OS;
  • Experience with writing shell scripts(sh/bash/zsh);
  • Experience with Apache, Nginx, Exim, Postfix, MySQL and BIND;
  • Experience with Linux containers(Docker/LXC/LXD);
  • Experience with Network administration or simply network protocols.

What We Offer:

  • Education: very strong and detailed training;
  • Young and diverse team of passionate and self-motivated professionals;
  • Fast-paced and constantly changing environment;
  • Friendly company culture built entirely around people’s happiness;
  • Competitive salary with end-of-year bonuses;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organized family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;
  • IT conferences worldwide.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Security Penetration Tester

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for a Security Penetration Tester to join our DevOps team.

You will work closely with our DevOps team on evaluating, enhancing and conducting in-depth penetration testing of our internal and external services.

Your Responsibilities:

  • Collaborate with our IT and business units to identify and evaluate security architecture; requirements and help project teams develop appropriate risk mitigation procedures;
  • Conduct information security assessments and perform penetration tests on network, server, and application levels;
  • Maintain and enforce corporate security policies;
  • Manage anti-hack systems;
  • Communicate with security agent software companies to report and resolve issues;
  • Investigate security-related incidents;
  • Develop monitoring and automation tools to improve security and prevent problem recurrence;
  • Research web apps exploits, hack/social engineer techniques for our critical infrastructure.

Our Expectations:

  • Good command of English;
  • Familiarity with a programming and administrative language such as C, C++, PHP, JavaScript, Perl, Python, Ruby, etc.

Not required, but a plus:

  • Database administration and knowledge of DevOps practices;
  • Vulnerability assessment and penetration methods;
  • TCP/IP protocols and networking architectures.

What We Offer:

  • Education: very strong and detailed training;
  • Young and diverse team of passionate and self-motivated professionals;
  • Fast-paced and constantly changing environment;
  • Friendly company culture built entirely around people’s happiness;
  • Competitive salary with end-of-year bonuses;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organized family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;
  • IT conferences worldwide.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

System Test Engineer

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for a System Test Engineer to join our DevOps team.

Your Responsibilities:

  • Create and execute plots against any possible foe (software or system);
  • Create and command a swarm of evil droids that will do everything they can to break stuff;
  • Be prepared to say: “I find your lack of BUGs disturbing!”;
  • Prepare to be the lone Jedi in the quest to conquer that special project.

Our Expectations:

  • Great attention to detail;
  • You should be able to work with your fellow Jedi to build our software base;
  • Your friends on this journey with us should be Linux, PgSQL, Apache, BIND, git and many more;
  • In your journeys you should have vanquished the evil JABAscript on the planet Perl in the C universe;
  • Good command of English.

What We Offer:

  • Education: very strong and detailed training;
  • Young and diverse team of passionate and self-motivated professionals;
  • Fast-paced and constantly changing environment;
  • Friendly company culture built entirely around people’s happiness;
  • Competitive salary with end-of-year bonuses;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organized family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;
  • IT conferences worldwide.

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Senior QA Engineer

Sofia, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for experienced QA Engineer to join our Devs team in Sofia.

Your Responsibilities:

  • Taking part in QA processes, reading and analysis of requirements, implementation of test plans, testing of a new product;
  • Ensuring the overall quality of the product;
  • Contribute to requirements definition;
  • Work closely with developers, marketing different projects;
  • Maintain and improve CI process;
  • Analyze specifications/requirements;
  • Prepare, design and document test approaches and test scenarios for different system parts and end-to-end tests;
  • Prepare and execute manual and automated test cases;
  • Improve QA and development processes.

Our Expectations:

  • Over 3 years of experience in software QA;
  • Experience in WEB applications testing;
  • Experience in Writing, running and maintaining automated tests (Selenium);
  • Ability to analyze and solve problems creatively;
  • Experience writing QA documentation;
  • Strong knowledge in QA methodologies;
  • Experience in CI;
  • Experience in diagnosing, reporting, tracking and resolving quality issues;
  • Working knowledge of at least one OOP language;
  • Knowledge in JavaScript, HTML, PHP is an advantage.

What We Offer:

  • Working with the latest technologies;
  • Great opportunity for personal and professional growth;
  • Team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Competitive salary with end-of-year performance bonuses;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organized family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Italian and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • Fluent written Italian;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team;

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Rep with Italian and English (Remote position)

Remote, anywhere in the world

Your Role:

Due to the rapid growth and expansion of company operations, currently we are looking for more people willing to relocate and join our Customer Care team.

You will be the face of SiteGround and first point of contact with our growing international customer base. As part of our team you will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers' expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts.

Our Expectations:

  • Fluent English and Italian;
  • Good communication skills;
  • Attention to detail;
  • Problem solving and analytical skills;
  • Time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently and with your team.

Not required, but a plus:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platform: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.

What We Offer:

  • Education: 2 months intensive training in Bulgaria (all expenses will be covered by the company). Even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals.

If this sounds like something you'd be interested in, we'd love to hear from you!

Please use the apply button to send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please Note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Rep with Italian and English (Relocation to Bulgaria from Italy)

Sofia, Bulgaria

Who We Are:

SiteGround is a leading international IT company with a rapidly growing customer base from all over the world. Founded in 2004 by a group of university friends in Bulgaria, we gradually but steadily turned into one of the leading web hosting providers worldwide. We have data centers on three different continents, we host more than 450,000 domains and partner with the most popular software platforms powering the web today such as WordPress, Drupal, Joomla and more.

Our Mission:

Every day we are striving to push the boundaries of web hosting services and provide customer care that impresses our clients. This would have never been possible without the passion and commitment that each and every member of our team puts into our work.

We are constantly looking for smart and enthusiastic people to join us and we work hard to make sure our team members stay happy. Not just by adding cool office perks and social benefits, but also by empowering you and helping you do your best work.

If you want to feel happy about what you do and the impact that you are making, new and exciting challenges motivate you, and you share our passion for quality and customer satisfaction, then we have a place for you to unfold your talent.

Your Role:

Due to the rapid growth and expansion of company operations, currently we are looking for more people willing to relocate and join our Customer Care team in Sofia, Bulgaria.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers' expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • Fluent English and Italian;
  • Good communication skills;
  • Attention to detail;
  • Problem solving and analytical skills;
  • Time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently and with your team;

Not required, but a plus:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platform: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • Relocation package: flight tickets and accommodation for 2 months fully covered by the company;
  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Fast-paced and constantly changing environment;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Competitive salary with end-of-year bonuses and special achievement awards;
  • Excellent working conditions with lots of benefits such as additional health care, extra non-working days, sports sponsorship, company organized family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

We believe in investing in our people, that's why we offer all kinds of perks to motivate and inspire our team members.

If this sounds like something you'd be interested in, we'd love to hear from you!

Please use the apply button to send us your CV and a short cover letter in English.

All applications will be processed in confidentiality.

Please Note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with German and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • Fluent written German;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team;

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with Spanish and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • Fluent written Spanish;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team;

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply

Customer Service Representative with French and English

Sofia/Plovdiv/Stara Zagora, Bulgaria

Due to the rapid growth and expansion of company operations, currently we are looking for more people to join our Customer Care team.

You will be the face of the company and first point of contact with our growing international customer base. You will be providing top-level customer service over chat, email, and/or telephone. Your day-to-day responsibilities will have a direct impact on shaping up and carrying out our mission to not only meet but exceed our customers’ expectations all the way.

Your Responsibilities:

  • Prompt and professional online communication with our customers;
  • Troubleshooting and solving technical problems for our customers;
  • Helpful and knowledgeable assistance to customers with their website maintenance;
  • Ensuring tasks and client requests are handled properly in a timely manner;
  • Be open to a diverse working schedule including weekends and night shifts;

Our Expectations:

  • Fluent written French;
  • Fluent written English;
  • Strong communication skills;
  • Great attention to detail;
  • Must possess strong problem solving and analytical skills;
  • Able to comfortably work in fast-paced and constantly changing environment;
  • Good time management and multitasking skills;
  • Willingness to learn, work and develop your potential;
  • Ability to work independently as well as in cooperation with our team;

The following will be great advantage, but is NOT required:

  • Previous experience in the customer service field;
  • Knowledge of any of the following Open Source platforms is a plus: Joomla!, WordPress, Magento, Drupal, PrestaShop, OpenCart, etc.;

What We Offer:

  • Education: even if you have no technical knowledge, by the end of your first 6 months with us you'll have completed over 20 extensive training sessions ensuring that you're up to speed with the competitive IT industry;
  • Great opportunity for personal and professional growth through active mentoring by your teammates;
  • Young and diverse team of passionate and self-motivated professionals;
  • Friendly company culture built entirely around people's happiness;
  • Extremely competitive salary with end-of-year bonuses and special achievement awards;
  • Excellent working conditions with lots of benefits, such as additional health care, sports sponsorship, company organised family vacations and many more;
  • Carefully designed office environment to stimulate your productivity;

If this sounds like something you’d be interested in, we'd love to hear from you!

Please note: only shortlisted candidates will be contacted for further steps.

Apply
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